George,
Thank you for the letter and the coupons you sent in the mail.
The service I received at Munk’s was excellent. I appreciate when you looked the whole car over and let me know priority wise which items needed to be addressed.
Everyone I dealt with treated me in a professional manner. You explained the technical aspects of the parts and work involved in a way I could easily understand.
I also like how you categorized the work into parts and labor so there were no questions as to where the cost is coming from.
Of course nobody likes it when their car needs work. But it’s nice to know when the mechanical things inevitably do need servicing, there is a place to go where you will receive quality service at a fair price.
The next time the car needs repair, you will be the first people I call.
Take care and have a great day,
Ben
Eberspächer Exhaust Technology of The Americas
Ben Strager
Designer
29101 Haggerty Road
Novi, Michigan 48377
U.S.A.